Position: Membership Manager
Hours: Monday – Friday, 40 hours per week. Some travel required
Department: Membership
Location: San Antonio, TX; on-site work required
Who We Are
https://ttha.com/
https://safariclub.org/
Texas Trophy Hunters Association (TTHA) is the “Voice of Texas Hunting” and strives to unite all segments of the hunting community to promote, protect, and preserve Texas’ wildlife resources and hunting heritage for our future generations. For over 45 years TTHA has protected and preserved Texas’ wildlife resources for our future generations. TTHA continues to stand stronger than ever as a leader in the Texas outdoor community committed to provide education and entertainment for its members and supporters.
Over the years TTHA has earned the reputation for being the most prestigious and respected deer hunting organization in Texas and, today, this reputation is known beyond state lines. Head-quartered in San Antonio, Texas, TTHA focuses on providing the hunting and outdoor community with resources and education for not only deer hunting, but for all Texas hunting. As a member-based organization, TTHA offers a bi-monthly publication, The Journal of the Texas Trophy Hunters and our annual consumer shows, the Hunters Extravaganzas. Travel is required to trade shows and any events to increase membership growth. TTHA is a division of Safari Club International.
Summary
The Membership Manager is responsible for the implementation of company strategies to attain annual membership goals and for the coordination and cultivation of new members. The Manager will plan, coordinate and implement membership marketing programs. The Manager will also coordinate various membership events. The qualified individual works to implement tactics that serve the membership and the company’s mission and that are guided by its long-range plan.
Responsibilities
- Prepares short and long-term plans and timelines for strategies related to building membership. Plans recruitment, retention and renewal strategies for new/renewing members and college and high school chapters, including direct mail, digital, social media and telemarketing. Analyze member patterns and tests approaches to determine what methods are most effective.
- Coordinates, plans and implements benefit strategies, cultivation activities and robust retention, upgrade and acquisition programs and promotions in conjunction with Marketing. Responsible for planning and coordinating Membership Advertising across all mediums.
- Develops annual membership operating budget for approval and monitors income and expenses on a monthly basis.
- Approves weekly fulfillment projections and reports
- Provides direct customer service to members and prospects by responding to telephone, website and e-mail inquiries regarding the organization and its services.
- Drafts, secures necessary approvals for and prepares all correspondence, announcements and other materials for membership acquisition, retention and acknowledgement.
- Plans and attends all membership events and coordinates membership representation (volunteers and staff, as needed) at all events including planning and onsite management of membership sales at Hunters Extravaganzas (HX) and other TTHA events.
- Works closely with HX Staff to design and implement HX booth for all shows. Employs and manages HX booth for all shows including operations, inventory, and sales staff
- Ensures the accuracy of member records for recognition strategies and publication listings. Management and processing of the membership list for use in affiliation with third party list rental management group.
- Maintains strict confidentiality regarding proprietary and sensitive information.
- Trains and supervises volunteers who assist with department tasks.
- Responsible for ongoing documentation of development department processes and database procedures. Reviews them regularly to look for opportunities to improve efficiency and effectiveness.
- Works with outside vendors to facilitate production and manage inventory for print pieces, premiums, decals, and other items as needed.
- Performs other duties as assigned.
Qualifications
- Bachelor’s Degree in Business, Marketing or other related field and 3 years of experience in sales, membership or a related field.
- Preferred: knowledge of, and experience in, the outdoor industry.
- Preferred: experience in membership organizations
- Must be proficient with spreadsheet, word processing, database, and graphic presentation software programs and have the ability to become proficient with proprietary software needed for the performance of the essential functions of the position.
- Must demonstrate excellent communication skills, attention to detail, organizational skills and exceptional customer service.
- Ability to develop and deliver presentations.
- Visibility requires maintaining a professional appearance and providing a positive company image to the public.
- Some travel is required.
TTHA is an Equal Opportunity Employer.
Benefits
TTHA and Safari Club International offer a full benefits package.
